Paradise Party Rentals - Privacy Policy

Privacy Policy

How Paradise Party Rentals LLC collects, uses, and protects your information.
Effective date: March 1, 2026 · Last updated: August 18, 2026

Paradise Party Rentals LLC (“we,” “us,” or “our”) is a family-owned party rental business based in Paradise, California. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you use our website, book a rental, or contact us.

1. Information we collect

We may collect the following when you request a quote, book online, fill out a lead form, or contact us:

Name, email address, and phone number
Event details (date, type of event, number of guests, rental needs, delivery address)
Payment information processed by our payment provider (we do not store full card numbers)
Messages you send us
Basic website usage data via cookies (pages visited and time on site)

We do not collect Social Security numbers or government IDs.

2. How we use your information

We use your information to:

Respond to quote requests and event inquiries
Process, confirm, and fulfill rental orders
Schedule delivery, setup, and pickup
Contact you by phone, email, or text about your rental
Improve our services and website
Comply with legal obligations

3. Text messages

By providing your mobile phone number as a contact method on our website, booking checkout, quote form, or rental agreement, you agree and opt in to receive informational text messages from Paradise Party Rentals about your order and related customer care.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except as necessary to deliver the messages you requested (our messaging platform and wireless carriers).

Texts may include order confirmations, delivery and pickup windows, schedule changes, payment reminders related to an existing booking, and replies to questions you send us. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Providing a mobile number is not required to rent from us if you prefer to be contacted another way. See our SMS Terms.

4. How we share information

We do not sell your personal information. We share it only as needed:

With service providers who help us operate (website platform, payment processors, SMS/email vendors). They may use the data only to provide services to us.
With wireless carriers solely to deliver texts you opted in to receive.
If required by law or to protect our rights.

5. Data security and retention

We take reasonable precautions to protect your information. No online transmission is 100% secure. We keep order records as needed to fulfill rentals, handle follow-up, and meet tax and legal requirements. If you opt out of SMS, we keep a record of that opt-out so we do not text you again.

6. Your California privacy rights

California residents may request to know what personal information we have collected, request deletion, and opt out of the sale of personal information (we do not sell it). Contact us using the details below to exercise these rights. We will not discriminate against you for doing so.

7. Cookies

Our website uses basic cookies to improve your experience. You can manage cookies in your browser settings.

8. Changes

We may update this policy from time to time. The date at the top will change when we do.

9. Contact us

Paradise Party Rentals LLC
Paradise, CA
Phone: (530) 413-4787
Email: info@paradisepartyrentals.com